Submit a return form with just a few clicks of your mouse and receive an e-mail acknowledgement.

 

After logging in go to My Account, click My Returns and Request an RMA.

         RMA1

 

Click Add Item

        RMA2

 

Search by Order #, Invoice # or Part #.  Select line(s) being returned and Add Items.

        RMA3

 

Select Reason for Return and answer questions listed under Comments section.  Fields with an asterisk must be completed to submit return form. 

Choose Replacement or Credit

Enter Quantity being returned

        RMA4

 

     1.  If you have discussed the issue with someone at Red Hawk include their name

     2.  Contact information – additional email addresses can be added using a semicolon

     3.  What is your preferred Warehouse location for return?

     4.  Add shipping address if different from original order

     5.  If you have additional information add under Comments

     6.  Submit Request and an email confirmation will be sent

        RMA5

 

 

Click to watch an overview video: